Kamado Charcoal basket for 21" & 22" Grill
SKU: AU-CB-21
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In Stock
Your item(s) is currently in stock. Please allow our courier partners 10 working days to deliver your item(s) to your delivery address. After your order has been dispatched, you will then receive further communication from Harbour Lifestyle or our courier partners providing you with further details of your delivery, while we strive to deliver all items promptly, please allow up to 10 working days for the item to reach your address.
Product Guarantee
1 Year Guarantee
This product has a 1 Year Guarantee.
Harbour Lifestyle's 1 Year Guarantee covers the unexpected failure or breakage of this product and is valid only for domestic use.
Please note our guarantee is not valid for the following instances:
- General wear and tear
- Inappropriate use of the item
- Accidental damage
- Lack of care and/or insufficient product maintenance
- Failure to comply with instructions or not using provided fixings
- Commercial use
For more information, please see our Guarantee Policy here.
Harbour Cares
We understand that the nature of our business has an environmental impact. In line with of our brand values, Harbour take sustainability extremely seriously and we are constantly evolving and improving our approach to sustainability.
What are we doing at the moment?
- For every order you place, Harbour will plant a tree through our partnership with Ecologi.
- We are currently contributing to numerous Ecologi projects around the world.
- Working closely with our suppliers to improve the sustainability of our packaging.
You can view our positive environmental impact here.
Product Information
Want to know more? Explore our product guide below.
Charcoal basket is photographed in a 21" Kamado but also suitable for use in a 22" grill.
1x - Charcoal Basket for 21" & 22" Grill
1 Year Guarantee
Kamado 21" & 22" Charcoal Basket
Material: 100% Stainless Steel
DELIVERY COSTS AND TIMINGS
Standard Delivery to mainland UK is FREE of charge on all orders over £50.
Standard Deliveries are made Monday to Saturday between 8am to 6pm (excluding public holidays). Your order will be delivered via the Harbour Lifestyle delivery team using our two-person delivery service or one of our trusted courier partners. We endeavour to deliver all orders (to mainland UK) within 10 working days of your order being placed.
DELIVERY EXPECTATIONS AND RESTRICTIONS
Geographical location and courier availability can restrict our delivery service to certain areas. We may not always be able to deliver our products to the Channel Islands, Isles of Scilly, the Isle of Man and Northern Ireland. If you are interested in having any of our products delivered to one of these areas, please contact our delivery team on 01223 626006 before placing your order so that we can provide a delivery quotation based on the products you require.
We’re also able to assist you if you’re looking to ship your item(s) internationally; whether you'd like us to deliver your order to a UK based freight-forwarder on your behalf, or you'd like us to arrange with our trusted courier partner to deliver your order to another country, please get in touch.To enable us to provide you with the best quotation it is important to have full details of the delivery address, as well as all products you wish to order.
DELIVERY DAY
On the day of delivery, you’ll be notified of your estimated delivery window within the hours of 8am – 6pm. The delivery drivers will endeavour to call you 30 minutes before they are due to arrive, so you’ll know when to expect them.
Our trusted delivery partners are unfortunately unable to access your property or garden; therefore, all deliveries will be made to the front of the property, this is known as a ‘kerbside’ delivery. If you are not in on the day you have arranged for your order to be delivered, you may be charged for a repeat delivery.
Our standard delivery service does not include set up or assembly of your items, or the removal of packaging materials. If this is required, please select either our Package Removal or Platinum Delivery options.
RETURNS AND CANCELLATIONS
We hope that you are happy with your products once they reach your home. If, for whatever reason, you change your mind and choose to return the item(s) to us for a refund, you will need to contact our delivery team on 01223 626006 or via email customerservices@harbourlifestyle.co.uk who will arrange a collection for you. After your item(s) have been returned to us, our customer care team will arrange a refund back onto the original payment method. A collection charge for unwanted goods will be incurred and deducted from the total refund amount.
HELP WITH MY DELIVERY
MY ITEM IS NOW OUT OF STOCK, BUT I’VE PAID FOR IT. WHAT HAPPENS NOW?
In the rare event that your item is out of stock after placing your order, we’ll email you to let you know. If you’re happy to wait and the item comes back in stock within 1 month, you’ll be billed and then we’ll contact you to organise delivery once it is ready to be shipped to you. If it’s still not available within 1 month, we'll cancel your order and refund you.
If you’re not happy to wait, please contact Customer services to cancel your order and process a refund or to select an alternative product.
DELIVERY COMPLICATIONS
If your delivery is overdue, or your items have been accidentally damaged in transit, please call our Customer Services team for assistance on 01223 626006.
For all other queries, we are always on hand to help.
- Telephone
- Chat
Kamado Charcoal basket for 21" & 22" Grill
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